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Your device isn't recognized by your Mac
Follow these steps if your mouse, keyboard, or trackpad isn't recognized by your Mac.
Make sure that your wireless mouse, keyboard, or trackpad is turned on
The Magic Mouse and Magic Mouse 2 have a slide switch on the bottom of the device. Slide the switch to turn on the device. Macbook pro update 2020. On the Magic Mouse, the green LED briefly lights up. On the Magic Mouse 2, green coloring is visible beneath the switch.
The Magic Keyboard, Magic Keyboard with Numeric Keypad, and Magic Trackpad 2 have a slide switch on the back edge of the device. Slide the switch to turn on the device (green coloring becomes visible). Earlier Apple Wireless Keyboard models have a power button on the right side of the device. Press the button and you see a green LED on the top of the device, near the button.
When you turn these devices on, they appear as connected in Bluetooth preferences and in the Bluetooth menu in your menu bar. If a device doesn't appear there, make sure it's charged or replace it batteries, and make sure it's been paired with your Mac.
Make sure that your device has been set up to work with your Mac
Learn how to pair your Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad, Magic Trackpad 2 and earlier models of Apple wireless devices with your Mac.
Make sure that Bluetooth is turned on
Use your Mac notebook's built-in trackpad or a USB mouse to choose Apple menu > System Preferences, then click Bluetooth. Make sure that Bluetooth is turned on.
Refer to the table below for more information on determining the Bluetooth status. If the Bluetooth icon doesn't appear, or if the menu bar status continues to indicate that Bluetooth is off, restart your computer and then try to turn Bluetooth on again.
| Bluetooth menu icon | Bluetooth status |
|---|---|
| Bluetooth is on, but no wireless devices are connected to the Mac. See the Make sure that your wireless mouse, keyboard, or trackpad is turned on section of this article. | |
| Bluetooth is on and at least one wireless device is connected. | |
| When this icon flashes, at least one wireless device has a low battery. Click the Bluetooth icon to identify the affected device, then recharge the device or replace its batteries. | |
| Bluetooth is off. Click the Bluetooth icon using a USB mouse or built-in trackpad and select Turn Bluetooth On. | |
| Bluetooth is offline or unavailable. Restart your Mac. If the Bluetooth status doesn't change, disconnect all USB devices and restart your Mac again. |
Make sure that your devices are charged
Magic Mouse 2, Magic Keyboard, Magic Keyboard with Numeric Keypad, and Magic Trackpad 2 have built-in rechargeable batteries. You can charge these devices by connecting them to a Mac or a USB power adapter using a Lightning to USB Cable. For the fastest battery charging performance, be sure your device is switched on when connected to the Lightning to USB Cable.
To check the battery level of these devices, click the Bluetooth icon in your Mac's menu bar, then select your device by name. If the battery level of any device is low, recharge the device. If the device isn't showing, make sure the device is turned using the steps outlined above.
Turn the device off and on
If your Apple wireless mouse, keyboard, or trackpad isn't recognized by your Mac after following the tips above, try turning the wireless device off, waiting a few seconds, and then turning it back on.
Your mouse or keyboard intermittently stops responding
- Click the mouse or trackpad or press a key on the keyboard to reconnect the device to the computer. It might take a moment for the device to respond.
- Check for wireless interference.
Your mouse doesn't scroll up or down or side to side
If you can't use your mouse to scroll through a web page or document, make sure that you're using the correct Multi-Touch gestures and have set up your scrolling speed preferences correctly.
Your mouse or trackpad doesn't track as expected
Apple Wireless Mouse, Magic Mouse, and Magic Mouse 2 can be used on most smooth surfaces. If tracking issues occur, try these options:
Apple Wireless Keyboard Manual
- Choose Apple menu > System Preferences, then click Mouse. Set the 'Tracking speed' slider to adjust how fast the pointer moves as you move the mouse.
- Try using a different surface to see if tracking improves.
- Turn the mouse over and inspect the sensor window. Use compressed air to gently clean the sensor window if dust or debris is present.
- If multiple Bluetooth wireless devices are in use nearby, try turning them off one at a time to see if the issue improves.
Learn more what to do if your trackpad isn't tracking correctly.
Your keyboard has one or more keys that don't respond
Use the Keyboard Viewer to test whether the keyboard keys are responding correctly when they are pressed.
- Choose Apple menu > System Preferences, then click Keyboard.
- Click the Input Sources tab.
- Make sure that the keyboard language that you use is listed on the left side. If it's not, click the add button (+) and choose from the languages that appear.
- Select the 'Show Input menu in menu bar' checkbox.
- Click the Keyboard tab, then select 'Show keyboard and emoji viewers in menu bar' checkbox, if present.
- From the Input menu in the menu bar, choose Show Keyboard Viewer. The Keyboard Viewer showing the keyboard layout appears on your display.
- Type the key on the keyboard that doesn't respond and see if the corresponding key highlights on the Keyboard Viewer. If it does, that key is functioning correctly.
If you enable the Mouse Keys feature, many keys might not respond as you expect. To turn off Mouse keys, choose Apple menu > System Preferences, then click Accessibility. Choose Mouse & Trackpad from the list on the left side, then then deselect the Enable Mouse Keys checkbox.
Mac Compatible Keyboard Devices
A wide variety of Macintosh compatible computer input hardware exists, though it's important to shop carefully for truly and fully supported Mac compatible keyboards with appropriate keytop symbols and markings. Windows keyboards can work in a pinch, but they're far from optimal since some of the modifier keys aren't marked MacOS specific and can be confusing.Wireless Keyboards Compatible With Apple
Mac Compatible Bluetooth Keyboard Hardware
For even more flexibility with other Apple devices besides your Macintosh, Bluetooth is a great option for both MacOS and iOS use with different Apple gadgets. The tradeoffs are periodically replacing batteries or battery recharging issues. However, once paired, Bluetooth devices are remembered after the initial pairing process. Some keyboards can remember and switch between Bluetooth pairing setups among multiple devices for instant use with your Mac, iPad or iPhone.| Bluetooth Compact Keyboard | Mac+iPad+iPhone BT Keyboard |
|---|---|
| Mac Compatible Bluetooth Keyboard Apple Specific Keycaps | Logitech Bluetooth Keyboard 3-Device Rapid Switching |
Mac Compatible USB Keyboard Hardware
A USB keyboard for Mac provides a reliable wired connection without the need for futzing with batteries or recharging. Some Apple compatible keyboards include additional USB 2.0 ports for convenient ability to plug in an iPhone, iPad, card reader or other USB backup device.| Mac Keyboard With USB Ports | Mac+iPad+iPhone Keyboard |
|---|---|
| MacAlly USB Keyboard Dual USB Ports | Low-Profile USB Keyboard Mac-Specific Key Caps |
Mac Compatible Numeric Keypad Hardware
Accounting geeks and number freaks decidedly prefer full-sized Mac compatible keyboards with dedicated numeric keypads, or optionally a separate USB or Bluetooth wireless numeric keypad for heavy data entry sessions. For a reliable, quick connection and simplicity, a wired USB keypad that's designed for Macintosh desktops and Apple MacBook notebooks adds instant numeric data entry ability without the need to install any MacOS drivers. Just plug one in and it's ready to use:| Aluminum USB Keypad | Low-Cost USB Keypad |
|---|---|
| Satechi Aluminum Keypad Matches Mac/MacBook Finish | iHome Cheap USB Keypad With 000 & Clear Keys |
Mac Compatible RF Wireless Keyboard Hardware
If you're willing to give up a USB port to support the RF transceiver, some Mac users - especially hardcore gamers - might opt for the speed and reliability of a radio-frequency RF device. There's not alot of Mac compatible wireless keyboard choices here, though Logitech has supported 2.4Ghz Mac RF keyboards and mice. Currently they offer a RF + Bluetooth combo keyboard with iPad, iPhone, iPod Touch stand integrated for RF Mac use or Bluetooth use on iOS or OSX.Multi-Device Wireless Mac Keyboard
With Unifying USB RF Transciever
Major Apple Compatible Keyboard Manufacturers
There's a handful of notable computer peripheral makers that make Mac friendly keyboards - as well as a slew of no-name overseas manufacturers with ever-changing brand names. Of the major Mac comaptible keyboard players, look first and foremost to Logitech who really strives to deliver best-in-class keyboards and computer peripherals for Macintosh users. For budget concious buyers, MacAlly has long been an ally to the Apple community with a nice range of affordable input peripherals. Other brands of Apple friendly devices include Adesso, Kensington, and others.Note : Apple and the Apple logo, iPhone, iPad, iPod, Macintosh, MacBook Pro, MacBook Air, Mac mini or iMac, OS X and several others are a registered trademark of Apple Inc. in the U.S. Free pdf for apple. and other countries and regions. Several other computing peripheral, accessory, upgrade, add-on or gizmo and gadget mfrs, brands and product names which may be referred to at this page are registered trademarks of each respected computer technology corporation.
